Company Overview
My client is a leading provider of tax refund solutions for merchants of all sizes. They specialize in delivering tailored financial services to small, medium, and large businesses, with a strong focus on enhancing merchant experiences. Their team in Japan, which reports directly to the General Manager, handles strategic planning, sales, account management, and operational activities.

Job Description
The company is seeking a dynamic and experienced Head of Merchant Acquisition to spearhead the expansion of their merchant acquisition team in Japan. This role is integral to the company’s growth strategy and involves not only leading a new team but also actively engaging in sales initiatives. The successful candidate will be responsible for driving the team’s sales goals, providing leadership and personal development for a team of regional sales managers, city managers, and sales representatives, and exceeding sales targets. The role requires a deep understanding of regional and local market dynamics and a collaborative approach with country leadership and various stakeholders.

Role Highlights

• Strategic Impact: Lead and shape the growth of a new merchant acquisition team, directly influencing the company’s expansion strategy in Japan.
• Hands-On Leadership: Combine strategic oversight with hands-on involvement in sales, offering a blend of leadership and practical execution.
• Career Growth: Work closely with senior leadership, expanding your professional network and gaining valuable industry insights.
• Challenging Environment: Engage with diverse sales targets and market dynamics, pushing your limits and advancing your skills.
• Competitive Compensation: Enjoy a competitive salary and annual bonus, with a balanced approach to external sales and office tasks.

Qualifications

• Experience: Over 10 years of experience in outside sales.
• Leadership: Proven track record in managing large teams and developing talent.
• Industry Expertise: Experience in selling to merchants or small businesses, with a background in fintech solutions, POS systems, or SaaS products.
• Market Knowledge: Strong understanding of the Japanese merchant ecosystem.
• Communication Skills: Fluent in Japanese and English with excellent stakeholder collaboration skills.

Preferred Qualifications

• International Experience: Prior experience working for a foreign company, especially from the US.
• Strategic Thinking: Ability to balance high-level strategic vision with detailed support for day-to-day sales activities.
• Personal Attributes: High standards, continuous drive for improvement, risk-taking appetite, and resilience.